Resolved: Delay in sending chat data to integrations
Monday March 20 2017 11:15am MDT – The integration delay has been resolved and all pending case data has been delivered to our various integrations. We will continue to monitor …
READ FULL ARTICLEResolved: Delay in sending chat data to integrations
Friday February 17 2017 3:45 PM – The integration delay has been resolved and all pending case data has been delivered to our various integrations. We will continue to monitor …
READ FULL ARTICLEResolved: Delay in sending chat data to integrations
December 27th 10:42am MDT The integration delay has been resolved and all pending case data has been delivered to our various integrations. We will continue to monitor the situation and will …
READ FULL ARTICLESolved: Issues with Agent Status
Updated 12/13/2016
We have had a small number of reports about agent statues showing the incorrect status. Example; an agent is available online but is not getting chats because in the admin dash they …
READ FULL ARTICLEResolved: Delay in sending chat data to integrations
October 3rd 5:42pm MDT The integration delay has been resolved and all pending case data has been delivered to our various integrations. We will continue to monitor the situation and will …
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