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RESOLVED: Websites content no longer available (no impact on live chat)
All systems are back to normal

May 3 4:14am Mountain time The issue has been resolved. All websites are back online.

May 3 3:26am Mountain time Our website content  hosting provider posted a updated on their service disruption: https://wpenginestatus.com/read-only-on-some-servers-in-one-us-datacenter/ As the issue is not yet resolved and there is no ETA available from our provider, we are redirecting all traffic from our marketing website to the SnapEngage application signin page until the issue is resolved.

May 3 3:05am Mountain time Our website content hosting provider is currently experiencing an outage causing our websites for product information, client self support, developer documentation and service status to be unavailable. There is no impact on the SnapEngage live chat service though. We are in communication with our provider to get the issue resolved.

Published May 3, 2016

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