Analytics issues

(Last Updated On: February 29, 2016)

RESOLVED: We are currently experiencing issues running queries to generate reports in the SnapEngage Analytics
All systems are back to normal

Feb. 29 3:49pm Mountain time The issue has been resolved. As always we will continue to monitor things and will post any follow-up information as it becomes available.

Feb. 29 12:34pm Mountain time The issue with the analytics is subsiding but we’re continuing to monitor things. We will post another update as soon as we are certain the issue has been completely resolved.

Feb. 29 8:28am Mountain time We are currently experiencing issues running queries to generate reports in the SnapEngage Analytics. We are in working with our service provider on a quick resolution.