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Chat functionality was unaffected.

This issue is now resolved.

[02/22/2014 7:00pm MDT] Resolved:

Reports and report data are up to date.

[02/22/2014 11:00am MDT] Update in progress:

The statistics and reporting services are up and running. New data are being automatically loaded and are available for reporting. We are currently in the process of reloading historical data.

[02/22/2014 6:00am MDT] Issue start:

Statistics and reports are currently unavailable. The SnapEngage tech team is working at restoring the service as quickly as possible. All other SnapEngage services are unaffected and working normally.

Thank you for your patience.

Published February 22, 2014

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Home > Stats and reports

Chat functionality was unaffected.

[02/22/2014 7:00pm MDT] Resolved:

[02/22/2014 11:00am MDT] Update in progress:

[02/22/2014 6:00am MDT] Issue start: