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[02/22/2014 1:58pm MDT] Resolved:All systems are back to normal

Google is reporting the Google Talk problems have been resolved.

The problem with Google Talk should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

[02/22/2014 12:33pm MDT] Update #4:

Here is the latest from Google’s status page:

Google Talk service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.

[02/22/2014 11:11am MDT] Update #3:

Google has posted another update on their apps status page.

Our team is continuing to investigate this issue. We will provide an update by 3/17/14 12:15 PM with more information about this problem. Thank you for your patience.

[02/22/2014 11:11am MDT] Update #2:

Google Talk remains down but the rest of SnapEngage is running fine. We’ll continue to update this page as we learn more about any changes to the Google Talk situation.

[02/22/2014 10:38am MDT] Update #1:

Google has posted an official update that they are aware of the issue.

We are seeing an improvement on our side of things but we’re continuing to monitor the situation.

[02/22/2014 10:08am MDT] Issue start:

The SnapEngage tech team is working with our service provider to restore Google Talk communication as quickly as possible.

We will update this page as new information becomes available.

Thank you for your patience.


Published March 17, 2014