Home > Minor Marketing & Support Website Outages

Categories: Service Status

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Chat functionality was unaffected.

This issue is now considered Resolved.

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Over the past two days we have seen two very short-term outages (less than 15 minutes) on this family of websites (including the home page, support page, blog, etc). We are actively communicating with our website’s host to prevent future outages like these.

However, please note that our application runs separately from these websites. So if you ever find yourself unable to access our home page, please feel free to proceed directly to our application’s sign in page at:

https://www.snapengage.com/signin

(Works for both agents and administrators.) Feel free to bookmark this sign in page in case you have need of it in the future.

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Published November 15, 2013

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