Interruption in recording Website Address URLs in visitor chats

(Last Updated On: August 12, 2016)

RESOLVED: Interruption in recording Website Address URLs in visitor chats
All systems are back to normal

 

August 10 9:14am MDT We experienced an interruption in recording the Website Address URL (page from which chats were started) in visitor chats. The issue occurred from 5:40am to 8:51am MDT. We have deployed a fix and apologize for any inconvenience.